I bought an app a second time on changing phones, can I get a refund?

Blinkist is the app and they said it is up the the apple app shop, they can't do it.

it had no problem letting me? both came up under my access when I went in to chargers..

Thats where I got on here, I can not find an email to just say hey, can this be refunded.. dose not fit in the 2-5 answers allowed :)