Cannon G2010 printer error 311

Hi! I have a problem to connect my cannon printer G2010 series with my mac. My macbook show printer error 311 while the printing. My macbook is mac Os 10.15.2. Please let me know how can I fix its problem?

MacBook

Posted on Jan 18, 2020 8:01 AM

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1 reply

Jan 20, 2020 7:38 PM in response to moeyeik30

Hey moeyeik30,


Welcome to the Apple Support Communities! It sounds like you're running into trouble with using your Canon printer on your Mac. I'd be glad to assist.


Let's get you started by looking over If you can't print from your Mac or iOS, as it has some information about the steps to take when unable to print on your Mac. From what I can see, this printer doesn't appear to be AirPrint capable, so you can skip that section.


Follow through with all of those steps, and you should be good to go from there.


Have a great rest of your day.

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Cannon G2010 printer error 311

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