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vikram231 Author

Level 1

4 points

iPad is locked

ipad is disabled and asking me to connect with iTunes . I did . But don’t know what to do now . Help

iPad, iOS 13

Posted on Jan 18, 2020 4:41 PM

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Level 10

103,335 points

Posted on Jan 18, 2020 4:43 PM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Best reply

Level 10

103,335 points

Jan 18, 2020 4:43 PM in response to vikram231

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Level 10

120,728 points

Jan 18, 2020 4:43 PM in response to vikram231

Start here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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iPad is locked

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