You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation Lock

is there a way to completely reset an IPad in activation lock


Posted on Jan 18, 2020 5:02 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2020 5:03 PM

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document then bring the receipt and iPad into an Apple retail location.


Activation Lock

3 replies
Question marked as Top-ranking reply

Jan 18, 2020 5:03 PM in response to bryant180

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document then bring the receipt and iPad into an Apple retail location.


Activation Lock

Activation Lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.