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my MacBook Air won’t switch on

Hi my MacBook Air won’t switch on. It makes the power on sound but when it gets to the next screen ( black with Apple) it powers down. The power cable is staying green when plugged in. Hoping it can be saved. Any advise to get it on is appreciated thank you?

MacBook Air 13", macOS 10.13

Posted on Jan 18, 2020 6:03 PM

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Level 6

18,372 points

Posted on Jan 18, 2020 6:20 PM

Help info...If your Mac doesn't turn on or start up - Apple Support

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Level 6

18,372 points

Jan 18, 2020 6:20 PM in response to Ladykarennicholls

Help info...If your Mac doesn't turn on or start up - Apple Support

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my MacBook Air won’t switch on

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