Cellular data restrictions

I cannot find where the data restrictions is on my daughters phone. Mine is still under general but her isn’t. I think she may have installed a new iOS but I don’t know where to find it.

she can’t get safari on her phone with Data only wifi and I wonder if I turned it off in restrictions because the toggle won’t stay on.

iPhone 5, iOS 9

Posted on Jan 19, 2020 2:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2020 2:01 PM

Hey there, Momdoesntknow!


Thank you for using Apple Support Communities! From your post, it sounds like you may have parental controls/restrictions set up on your daughter's iPhone.


Check out the following support article, which provides some troubleshooting steps to try for this behavior:


Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


Feel free to post an update if you're still unable to manage these settings on her device.


Take care!

1 reply
Question marked as Top-ranking reply

Jan 21, 2020 2:01 PM in response to Momdoesntknow

Hey there, Momdoesntknow!


Thank you for using Apple Support Communities! From your post, it sounds like you may have parental controls/restrictions set up on your daughter's iPhone.


Check out the following support article, which provides some troubleshooting steps to try for this behavior:


Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


Feel free to post an update if you're still unable to manage these settings on her device.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cellular data restrictions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.