You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID not working.

I have tried every fix for Face ID and it’s still not working. What should I do?

iPhone X, iOS 13

Posted on Jan 19, 2020 7:35 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2020 8:04 AM

Do you have a full screen, screen protector on your phone (one without a notch at the top)?


See this link for suggestions otherwise --> If Face ID isn't working on your iPhone or iPad Pro - Apple Support

8 replies

Face ID not working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.