Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Downloads from icloud to pc came over as IMG, HEIC, MOV..don't have a clue what do to to make them jpegs so I can SEE them!!

How did the pics in icloud turn into img heic, mov that can't be opened???


Posted on Jan 19, 2020 9:32 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2020 12:47 PM

How did you download them?


If you long press on the download icon in iCloud, request the most compatible version.

1 reply

Downloads from icloud to pc came over as IMG, HEIC, MOV..don't have a clue what do to to make them jpegs so I can SEE them!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.