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My keyboard does not work, what to do?

My laptops keyboard does not work, what to do?

Posted on Jan 19, 2020 12:18 PM

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Question marked as Top-ranking reply

Posted on Jan 19, 2020 12:37 PM

Do you have access to another keyboard you can test with?


Restart the computer holding down the command - option/alt - P - R keys before the gray screen appears. Continue to hold until you hear the startup chime for the second time. You may need to do this 2-3 times.


 Reset NVRAM/PRAM


Try a SMC reset. The article covers when this is required, but doing this will not affect anything. 


Reset SMC

1 reply
Question marked as Top-ranking reply

Jan 19, 2020 12:37 PM in response to anahit20

Do you have access to another keyboard you can test with?


Restart the computer holding down the command - option/alt - P - R keys before the gray screen appears. Continue to hold until you hear the startup chime for the second time. You may need to do this 2-3 times.


 Reset NVRAM/PRAM


Try a SMC reset. The article covers when this is required, but doing this will not affect anything. 


Reset SMC

My keyboard does not work, what to do?

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