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I mistakenly subscribe to an app and want refund

I mistakenly subscribe to an app and want refund

iPhone 7, iOS 13

Posted on Jan 19, 2020 2:58 PM

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Question marked as Top-ranking reply

Posted on Jan 19, 2020 3:05 PM

Firstly you should cancel the subscription: please see View, change, or cancel your subscriptions - Apple Support


Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to https://reportaproblem.apple.com/?s=6


1 reply
Question marked as Top-ranking reply

Jan 19, 2020 3:05 PM in response to dramani25

Firstly you should cancel the subscription: please see View, change, or cancel your subscriptions - Apple Support


Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to https://reportaproblem.apple.com/?s=6


I mistakenly subscribe to an app and want refund

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