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Level 1

4 points

iPhoneXs ringer

my phone does not ring. I have reset all of the sounds and have adjusted the ringer volume to maximum but i still don't get a ring when someone calls

iPhone XS

Posted on Jan 19, 2020 7:51 PM

Top-ranking reply

Level 10

149,898 points

Posted on Jan 19, 2020 7:57 PM

Three things to check-

Make sure that you have not inadvertently set your Silent switch to ON (Switch is on the Top Left Side of your iPhone)
Make sure that Do Not Disturb is not set to ON. Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple Support
Make sure that Silence Unknown Callers is not set to ON. More information here Detect and block spam phone calls - Apple Support

Axel F.

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