Error Message: Cannot sync Iphone as connection reset

Backing up iPhone 7 complete but then received message that could not sync iPhone as connection had been reset. Any offers what this means please.

iPhone 7, iOS 13

Posted on Jan 20, 2020 2:49 AM

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Posted on Jan 20, 2020 3:14 AM

I get that message from time to time. For some reason the phone lost the connection to the computer. Usually, if I quit everything, .... close iTunes, restart my phone and if needed, my Mac, that will fix it. Sometimes just closing iTunes and relaunching fixes it for me.

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Error Message: Cannot sync Iphone as connection reset

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