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Level 1

6 points

Passcode

My passcode is not working on my iPad and I haven’t changed it..any ideas?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Jan 20, 2020 5:13 PM

Top-ranking reply

Level 10

103,377 points

Posted on Jan 20, 2020 5:15 PM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

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