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Level 1

8 points

apple id

I keep getting prompted to log into my apple ID on my macbook pro "to sign into iTunes store", however whenever I put in my password, it doesn't recognize it. I have been able to use the same ID/password to purchase apps recently or log into this help page, so I am wondering why I keep getting this apple ID prompt on my computer!

MacBook Pro

Posted on Jan 20, 2020 5:58 PM

Best reply

Eric Root

Level 10

684,219 points

Posted on Jan 20, 2020 6:24 PM

Are the updates in iTunes that were made using a different Apple ID?

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apple id

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