Child acct issue
My daughter is 10 on family sharing plan. How do I log her in so the iPad is not linked to mine? I forgot her password and there seems to be no reset option for child. Any ideas?
iPad mini, iOS 9
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My daughter is 10 on family sharing plan. How do I log her in so the iPad is not linked to mine? I forgot her password and there seems to be no reset option for child. Any ideas?
iPad mini, iOS 9
Enter her Apple (iCloud) ID and click Forgot Password.
If necessary, contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Enter her Apple (iCloud) ID and click Forgot Password.
If necessary, contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Child acct issue