How to get refunded for a scam

• You cannot be refunded if you are scammed. You must report it to the police and report it here - Get Support.
• If you are scammed on social media (Facebook/Instagram, etc..) you need to report it to them also.
• If you have a negative balance on your Apple Cash you need to transfer enough money from your bank account to cover the negative amount. You should also go here - Apple Pay Customers

if you used regular Apple Pay and not Apple Cash

If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)

photo 1 - select the transaction

photo 2 - click the amount

photo 3 - click the link

Hi, Apple is not here and we are fellow users like you who volunteer our time. You cannot be refunded if you are scammed. You must report it to the police and report it here - Get Support. If you are scammed on social media (Facebook/Instagram, etc..) you need to report it to them also.

I am sorry I am not sure what happened but I wanna know what happened to the money I had on my Apple Card! I really am in desperate need to get help with this money for me to get help with my stuff on my phone! I am really just confused about how I am out of the money and I had a little bit of money but it was really just a little bit but it really was a good thing for me to have in a little bit of a tough situation

Hi, if you are having a technical issue you need to start your own thread. We are fellow users like you and do not have access to your account. If you have money missing then you should see a transaction under the card in Wallet.

To be honest I’m not too happy with you guys right now I am waiting on my refund as I have been scammed out of my money that was on my Apple card would you please refund my money promptly