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Hello. I subscribed in vsco cam and the free trail finish today, I didn’t know they will take $19 yearly I thought it's $2 monthly. So they take $19 today and I wanna cancel but they say they can't refund and that I should request a refund through APPLE.

So what can I do? Hope you refund it for me and cancel my membership. Please.

Posted on Jan 21, 2020 8:20 AM

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Question marked as Best reply

Posted on Jan 21, 2020 12:10 PM

You will need to cancel the subscription properly;

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


Use this form to request the refund;

iTunes Support form -

https://support.apple.com/en-euro/itunes-contact


ASC - Late 2012 Mac mini, macOS 10.15.2; Watch, series 5 GPS/cellular, watchOS 6.1.1; iPad Air 2, ipadOS 13.3; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 12.4.1;  HomePods, audioOS 13.3 and Airport Express w/ Airplay 2

1 reply
Question marked as Best reply

Jan 21, 2020 12:10 PM in response to ghaliasulaim

You will need to cancel the subscription properly;

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


Use this form to request the refund;

iTunes Support form -

https://support.apple.com/en-euro/itunes-contact


ASC - Late 2012 Mac mini, macOS 10.15.2; Watch, series 5 GPS/cellular, watchOS 6.1.1; iPad Air 2, ipadOS 13.3; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 12.4.1;  HomePods, audioOS 13.3 and Airport Express w/ Airplay 2

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