Problem about Apple tv+ Free trial 1 year

I just started my 1-year free trial on apple tv and then realize that i can only watch all the contents on apple tv+ for about 1-2 first episodes that “free” . So i asked my friend who doesn’t have 1 year free trial and she can watch the same contents as me without being followed any subscriptions.


Then i talk with apple support. They told me that some content (which means every contents) need a subscription that pay with their own money. which mean that i can’t watch them with my 1 year free trial. So i asked her how can i do to watch all the episodes on appletv+ and she just told me that maybe i can wait til my 1 year free trial expire and start my new subscription with my own money or cancel it and pay it now😂.


then what’s the meaning of 1year free trial when i can access the contents on appletv+ same as one who dont have any trial😂😂

iPad, iOS 13

Posted on Jan 21, 2020 10:42 AM

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Question marked as Top-ranking reply

Posted on Jan 21, 2020 3:20 PM

If it happened as you describe, then you have been misinformed.

To get the free year access, you have to qualify for, and accept the offer and sign up (subscribe) on your new device. Once you have the subscription, then you will have access to all the Apple TV+ content (if you and your Apple ID are in a region where this service is available).

Content in the Apple TV app that is not part of Apple TV+ will not be included in the subscription (e.g. iTunes Store movies are still buy or rent).

2 replies
Question marked as Top-ranking reply

Jan 21, 2020 3:20 PM in response to Peachyme

If it happened as you describe, then you have been misinformed.

To get the free year access, you have to qualify for, and accept the offer and sign up (subscribe) on your new device. Once you have the subscription, then you will have access to all the Apple TV+ content (if you and your Apple ID are in a region where this service is available).

Content in the Apple TV app that is not part of Apple TV+ will not be included in the subscription (e.g. iTunes Store movies are still buy or rent).

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Problem about Apple tv+ Free trial 1 year

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