Don’t receive game points I purchased last day.

Hello.

So problem is I don’t receive COD points I purchased last day in Call off duty mobile.


12058485665578066759 - OpenID in game.

PlayerInLife - my nickname.


So how we can solve this problem?


Activision support says the issue with the AppStore, not with the game.

iPhone XR, iOS 13

Posted on Jan 21, 2020 7:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2020 6:00 PM

Hello, PlayerInLife!


Thank you for using Apple Support Communities! From your post, it sounds like you made a purchase through the App Store for points, but you haven't received them.


Thanks for including the information about contacting Activision.


Check out the following support article, which provides some guidance on restoring your in-app purchases:


If you don't see your in-app purchases - Apple Support


If the content still doesn't appear for you, I recommend you Contact Apple Support.


Best wishes!

1 reply
Question marked as Top-ranking reply

Jan 24, 2020 6:00 PM in response to PlayerInLife

Hello, PlayerInLife!


Thank you for using Apple Support Communities! From your post, it sounds like you made a purchase through the App Store for points, but you haven't received them.


Thanks for including the information about contacting Activision.


Check out the following support article, which provides some guidance on restoring your in-app purchases:


If you don't see your in-app purchases - Apple Support


If the content still doesn't appear for you, I recommend you Contact Apple Support.


Best wishes!

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Don’t receive game points I purchased last day.

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