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I have an older MacBook Air & it began to the 'spinning wheel' so I upgraded to Catalina OS. Unless I use DuckDuckGo, Safe Finder remains on my screen. Even when I use Google it reappears. I have deleted every file/download I know to try and tried recommended Malware. Any other successful suggestions?
Thanks.
MacBook Air 11", macOS 10.15
1. Remove unknown profiles if present.
System Preferences > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
2. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
3. Remove adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Scan for Malware again.
Additional steps if necessary.
4. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
5. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
6. Restart your Mac. Relaunch Safari holding the Shift key down.
1. Remove unknown profiles if present.
System Preferences > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
2. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
3. Remove adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Scan for Malware again.
Additional steps if necessary.
4. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
5. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
6. Restart your Mac. Relaunch Safari holding the Shift key down.
It looks like so far this is working! I have switched back to Google from DuckDuckGo and no Safe Finder.
Thank you.
Safe Finder
