QR Code? Apple’s instructions to use camera do not work - Any suggested app?

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OnlineBarbie Author

Level 1

9 points

QR Code? Apple’s instructions to use camera do not work - Any suggested app?

How can I scan a QR code with my iPhone 7Plus? Apple’s instructions for use camera do not work.

iPhone 7 Plus

Posted on Jan 22, 2020 6:23 AM

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Answer 1

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ProustGiulio

Level 10

208,296 points

Jan 22, 2020 9:59 AM in response to OnlineBarbie

Okay.

Please follow these instructions:--> Scan a QR code with your iPhone, iPad, or iPod touch - Apple Support

what happens when you try to scan a QR code?

Regards

Giulio

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Answer 2

OnlineBarbie Author

Level 1

9 points

Jan 22, 2020 10:03 AM in response to ProustGiulio

Thanks for the quick replies!

The second part of step 2 - i.e., "Your device recognizes the QR code and shows a notification." - never happens.

My device never recognizes what's in the viewfinder as a QR code.

I've tried obscuring other things (e.g., "blocking" the sides of the QR code with a blank sheet of paper), turning up my screen brightness and "tapping" to focus. None of those things work.

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Answer 3

OnlineBarbie Author

Level 1

9 points

Jan 22, 2020 10:34 AM in response to ProustGiulio

I tried @AJ397's suggesting (cycling the QR code setting in Camera) and rebooted my phone. That did not work on the QR code I'm trying to use (from a medical card).

However the code posted just above by @ProustGiulio did work.

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