I was making a purchase on a game. I have $35.00 on the App Store, but when I enter my password to confirm the purchase, it says, “Your purchase could not be completed.” and tells me to contact support. So, here I am. What should I do?

How do I fix this and complete the purchase?

iPad mini, iOS 12

Posted on Jan 22, 2020 8:09 AM

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I was making a purchase on a game. I have $35.00 on the App Store, but when I enter my password to confirm the purchase, it says, “Your purchase could not be completed.” and tells me to contact support. So, here I am. What should I do?

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