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User profile for user: debasencio
debasencio Author
User level: Level 1
21 points

Issue Creating an ID for work

I was just assigned a Macbook Pro for work and I am having problems creating my work Apple ID. I tried three times yesterday and when I hit the create button the window closed and nothing happened. The fourth time I got a message that there was an issue with the ID and that it was locked. Today I just get a message that there was a problem and please try again later.


iCloud and Updates are both greyed out so I can't even update to Catalina. I tried using a different Wifi network with no luck.

MacBook Pro

Posted on Jan 22, 2020 11:26 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,069 points

Posted on Jan 22, 2020 11:51 AM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  

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Issue Creating an ID for work

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