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Received email from apple support

I have received email stating to go to link. To sign in or my account will be shut down. I want to varify if my account has been corrupted

Posted on Jan 22, 2020 12:21 PM

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Question marked as Top-ranking reply

Posted on Jan 22, 2020 12:23 PM

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

4 replies
Question marked as Top-ranking reply

Jan 22, 2020 12:23 PM in response to Txflag

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Jan 22, 2020 5:55 PM in response to Txflag

Pretty much everybody’s Yahoo account is on the “dark web”, as there’ve breached a couple of times over there.


Your gmail is probably also on the “dark web”, if you’ve used that with any of the gazillion services that have themselves gotten breached.


By all means switch your email, but your bank isn’t really telling you anything useful here. Or anything actionable.


What they may be intending to tell you is to avoid re-using any passwords, as those too are widely available on the “dark web”.


It’s quite common to brute-force the password hashes—some of the servers unfortunately even stored users’ passwords in cleartext, which is even easier for the attackers—and the attackers then try stuffing those credentials into every other service known, as well as sending you ominously-worded “we know what you did” and “sextortion” messages and “we have access to your computer” almost always involving the “Here’s your password!” to scare you into doing something unwise..


Put differently, don’t trust any email even that which appears ro be from a trusted sender, and never re-use passwords, etc...


If you’d like to see how many breaches you’ve been caught up in... haveibeenpwned. Most of us have been caught up in multiple breaches, if we’ve been at all active on the ‘net for a while. Some of which you might not have heard about, too.


BTW: “dark web” is a reference to the “evil” part of the internet, which arguably comprises the entirety of the internet.

Received email from apple support

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