Previous 1 2 Next 27 Replies Latest reply: Oct 3, 2013 8:23 AM by Dreamweaver69
macguy90 Level 1 Level 1 (60 points)
Hi folks, so for the last few weeks, my Notes have been disappearing from my iPhone. It began happening with my iPhone 3G, and now happens with my iPhone 4. I am truly puzzled by why this is happening. I use the Notes app to store certain info. & it would be great if they didn't delete themselves. I also notice that since this started happening, I've been getting every Note I create in my email, seemingly after it deletes itself from my phone. I'm sure this will be something very stupid that I'm missing, but is there a setting I accidentally turned on or something? Or is this an actual bug? Thanks guys

MacBook Pro 15-inch, iPhone 4 16GB, iPad 16GB WiFi, Mac OS X (10.6.4), 8GB DDR3 RAM, 1TB hard drive, nVidea graphics
  • Chala95 Level 1 Level 1 (5 points)
    macguy90 wrote:
    Hi folks, so for the last few weeks, my Notes have been disappearing from my iPhone. It began happening with my iPhone 3G, and now happens with my iPhone 4. I am truly puzzled by why this is happening. I use the Notes app to store certain info. & it would be great if they didn't delete themselves. I also notice that since this started happening, I've been getting every Note I create in my email, seemingly after it deletes itself from my phone. I'm sure this will be something very stupid that I'm missing, but is there a setting I accidentally turned on or something? Or is this an actual bug? Thanks guys


    I can't believe nobody has commented on this issue. I rely on notes to store important information. Now the notes are disappearing. I power down, then try and store the notes sometimes they permanently save, other times they don't. I now have to look in the app store for a decent notepad or memo application. More people should speak out about this issue it cannot be only us two!
  • macguy90 Level 1 Level 1 (60 points)
    I am so glad I'm not the only one!! I like the overall look & feel of Apple's Notes app, but it's no use to me if it deletes the notes!
  • minbari Level 1 Level 1 (0 points)
    I started having this problem after I downloaded the new OS4 for the iPhone. I noticed last week in a seminar I was at that after a page full of seminar notes, all my notes disappeared.
    I brain dumped my learnings down onto the note again, and sure enough after a while it all vanished again. I noted in the top left hand corner the swirling icon next to the 3G symbol. I was wondering whether my notes were being 'sent somewhere' and maybe this caused the problem.
    I created another new note, my third attempt to brain dump my learnings. It disappeared. I gave up and sat through the seminar and ignored my apple device.
    i am really disappointed and paranoid now about using notepad. I don't have any confidence that my notes will be stored. Any existing notes, I am scared of opening or editing, in case something happens and it all disappears.
    This problem did not happen with the previous version. I wonder what has changed with this app, such that it is not reliable anymore?
  • biker4Christ Level 1 Level 1 (0 points)
    I just noticed this for the first time a few days ago. I had created a note, went back in to add some data, then came back later and it was gone. When I checked this morning, the note was gone entirely! This is NOT a minor issue!
  • Nathaniel Burns Level 1 Level 1 (0 points)
    This has also been happening to me. I also noticed the swirling "data sending/receiving" icon in the status bar, like its sending my notes somewhere, but I don't know where (I don't have MobileMe or anything). This is very frustrating, because I use notes to make lists, and now I always lose them. I will have to get a free notes app from the app store I guess, since 4.0.1 did not fix this. Hopefully Apple is coming up with a major overhaul 4.1 that actually fixes bugs (since it appears all 4.0.1 does is make the cell bars larger).
  • Joe Z in VA Level 2 Level 2 (435 points)
    It's an on and off problem with the iOS4. Several have this issue and it's partly due to an OTA notes sync problem. It can't reach the OTA carrier and removes all new notes. You can temporarily resolve this by:
    * Settings > Mail
    * Select mail carrier
    * Advanced Settings
    * Notes (OFF)
    * Save
  • biker4Christ Level 1 Level 1 (0 points)
    So far this solution looks very promising. I had a Yahoo! account that was apparently trying to sync notes for some reason. Now when I edit notes, it doesn't even try to connect to anything, thank goodness. Thanks for posting this!
  • CheckDaNikes Level 1 Level 1 (0 points)
    Was also having this issue...glad to hear I am not the only one...I think the solution noted above solves it...I actually had the problem that notes that I deleted were reappearing (in addition to notes I created disappearing)...I immediately noticed one phantom note that would not delete went away when I changed that setting....Thanks for the tip
  • HappyGoose Level 1 Level 1 (0 points)
    My computer prompted me to update to new apple software and now my notes icon disappeared completely on my iphone. I am a new iphone and apple user. I am not sure what to make of this. I checked all the settings on itune. It suppose to sync. with my desktop outlook notes everytime I sync. The status bar appears to "go through" the motion of synching, but nothing actually happen. I tried making sure the iphone setting, Note is off like one of the post said; it made no difference. I am not sure if I have the same problem you all mentioned or a different one. Any ideas? I do rely on my notes to keep track of stuff remotely. It would be a big bummer if this function no longer works.
  • macguy90 Level 1 Level 1 (60 points)
    Thank you so much for that tip, however my Notes were already set to "Off" under Gmail settings.
  • Frodo B Level 1 Level 1 (110 points)
    I noticed this last night when adding some Info to a note. The new info kept disappearing. I do have MobileMe and when I checked my @me addy there were my missing notes. Weird.
  • MrDGOrman Level 1 Level 1 (10 points)
    I hardly use the notes application so I havn't personally come across this problem, but if there is multiple people getting the same issue then it should be looked into.

    Contact Apple and forward them to this thread.
  • Indyrocklove Level 1 Level 1 (0 points)
    I have also been having this problem. The only solution that I can find is selecting the "notes on my iPhone" account, but even still, I can't figure out why the notes are disappearing. It is incredibly frustrating.
  • macguy90 Level 1 Level 1 (60 points)
    Good news! Your tip worked! Although my Notes settings under Gmail was already set to OFF, I just did a quick ON-OFF switch and now it hasn't had any issues since. I'll keep you posted on whether or not it fixes the bug permanently
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