Missing Mailboxes in Mail

Question

Missing Mailboxes in Mail

I am on Mac Catalina and can't find my previous mailboxes used to save important messages. Does anyone have a fix for this?

Posted on Jan 22, 2020 6:08 PM

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Answer 1

Top-ranking reply

JimLynchStaunton Author

Level 1

15 points

Jan 23, 2020 6:05 AM in response to D.I. Johnson

I was trying to use Time Machine and it couldn't see the boxes either. I chatted with Apple support and found the answer. "On my Mac" in mail has an option the "hide" or "unhide". All the boxes were hidden. I simply unhid them and they are all back.

Thanks for the reply.

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Answer 2

Jan 22, 2020 7:36 PM in response to JimLynchStaunton

Make sure that your email account is properly set up in System Preferences > Internet Accounts.

If you've been using Time Machine to backup your computer, then you may be able to recover your missing mailboxes from the TM backup drive. Here's a link that may be helpful:

Restore mailboxes and their content in Mail on Mac - Apple Support

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Answer 3

Jan 23, 2020 6:25 AM in response to JimLynchStaunton

Very good. Glad to know you figured it out.

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Answer 4

BDAqua

Level 10

250,253 points

Jan 23, 2020 6:51 AM in response to JimLynchStaunton

Good work!

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Answer 5

2laba2

Level 1

8 points

Feb 12, 2020 4:33 AM in response to BDAqua

On my computer, there is no “on my Mac” option now. All of my previous mailboxes on my Mac have disappeared. When I tried to find them in library, they are only blank pages.

Help!

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