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I type in the right password and it keeps saying that it's the wrong one

Mail keeps asking me my passwords for my emails accounts and I type the right one and it keeps saying that's a wrong one

MacBook

Posted on Jan 22, 2020 6:53 PM

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Question marked as Best reply

Posted on Jan 23, 2020 6:18 AM

Hi Victorihaa,


Have you changed your eMail password lately?


Works sometimes even if you haven’t


Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.


Enter the part after the @sign in the search bar.


You may have duplicate or more entries in Keychain Access.


If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.


There''ll be at least 2 entries, maybe more.


The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.


2 replies
Question marked as Best reply

Jan 23, 2020 6:18 AM in response to victorihaa

Hi Victorihaa,


Have you changed your eMail password lately?


Works sometimes even if you haven’t


Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.


Enter the part after the @sign in the search bar.


You may have duplicate or more entries in Keychain Access.


If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.


There''ll be at least 2 entries, maybe more.


The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.


I type in the right password and it keeps saying that it's the wrong one

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