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The icloud is locked

This is my father icloud and my father is an old man and he dosen’t remember the email that he used when he did the i cloud and he dosen’t remember who did for him the icloud so what should I do for him

Posted on Jan 22, 2020 7:36 PM

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Question marked as Best reply

Posted on Jan 23, 2020 12:06 AM

To view the Apple ID https://support.apple.com/en-in/HT201354

When Apple ID is locked https://support.apple.com/en-in/HT204106

You need the credentials if apple id is created with secondary authentication account , the three answers for security questions , date of birth , rescue mail address and its password .

If it was set up with 2FA the trusted devices numbers must be in records .

It depends what credentials do you have to reset the password , further contact apple support what ever the product details are inquired , provide to them only https://support.apple.com/en-in/HT201232

1 reply
Question marked as Best reply

Jan 23, 2020 12:06 AM in response to jaffar96

To view the Apple ID https://support.apple.com/en-in/HT201354

When Apple ID is locked https://support.apple.com/en-in/HT204106

You need the credentials if apple id is created with secondary authentication account , the three answers for security questions , date of birth , rescue mail address and its password .

If it was set up with 2FA the trusted devices numbers must be in records .

It depends what credentials do you have to reset the password , further contact apple support what ever the product details are inquired , provide to them only https://support.apple.com/en-in/HT201232

The icloud is locked

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