I turned on unrestricted acces and still can’t get Private Mode back am I missing something??

I was trying to find out how to get onto a surprise but I changed it so I can keep it a surprise lol and now I can’t get it back suggestions?

iPhone 11, iOS 13

Posted on Jan 22, 2020 9:50 PM

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Question marked as Top-ranking reply

Posted on Jan 26, 2020 12:16 PM

Good morning xmanstc!


I see that you've turned on unrestricted access for web content using parental controls on the iPhone, but you're still unable to use Private Browsing. I'll be happy to help out.


Have you tried restarting yet? If not, try that now: Restart your iPhone, iPad, or iPod touch. Then see if the Private tab is working again. If that doesn't help, try turning off restrictions completely to see if that brings the option back. You can do this by going to Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions. Turn off Content Restrictions completely. If this brings back the Private Browsing option back, then go back to the Settings and readjust the content restrictions again as needed: Use Screen Time to get insights about how you use your device.


Keep us updated!


1 reply
Question marked as Top-ranking reply

Jan 26, 2020 12:16 PM in response to xmanstc

Good morning xmanstc!


I see that you've turned on unrestricted access for web content using parental controls on the iPhone, but you're still unable to use Private Browsing. I'll be happy to help out.


Have you tried restarting yet? If not, try that now: Restart your iPhone, iPad, or iPod touch. Then see if the Private tab is working again. If that doesn't help, try turning off restrictions completely to see if that brings the option back. You can do this by going to Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions. Turn off Content Restrictions completely. If this brings back the Private Browsing option back, then go back to the Settings and readjust the content restrictions again as needed: Use Screen Time to get insights about how you use your device.


Keep us updated!


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I turned on unrestricted acces and still can’t get Private Mode back am I missing something??

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