You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

karlozil21 Author

Level 1

4 points

missing iphone

hello my cousin lost her iphone about a month ago and we still haven't found it. All we have now is the imei number. Any tips on how to recovery this phone?

iPhone 6, iOS 11

Posted on Jan 23, 2020 2:42 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,916 points

Posted on Jan 23, 2020 2:46 AM

If your iPhone, iPad, or iPod touch is lost or stolen - Apple ...

Did you enable Find My?

If you didn't turn on Find My [device] before your device was lost or stolen, it can't be used to locate your device. Change your Apple ID password. Change the passwords for other internet accounts on your device. This can include email accounts, Facebook, or Twitter etc...

Don'ts

If you remove the device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device.

Do's

Mark As Lost.
Erase your device.
Apple Care+ :- file a claim for your lost or stolen iPhone. (If you had Find My enabled)

View in context

missing iphone

Similar questions