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sh151000 Author

Level 1

8 points

iPad back up fail after adding additional iCloud capacity

My iPad back up to iCloud fails - it’s connected via WiFi, locked, and plugged into power. What’s the problem?

iPad Pro, iOS 13

Posted on Jan 23, 2020 2:36 PM

Best reply

ChrisJ4203

Level 10

230,389 points

Posted on Jan 23, 2020 2:44 PM

See this, If you can't back up to iCloud or restore from iCloud backup failed - Apple Support

Also, what happens if you attempt to create an iCloud backup now, by pressing on Back Up Now? Did you power cycle the iPhone after completing that purchase?

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iPad back up fail after adding additional iCloud capacity

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