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iphone 11 screen lines discoloration

I just bought a New Iphone 11 Last week. I just got off the phone and now my screen is discolored and has vertical lines in it. Has anyone else experienced this? How do i fix it

iPhone 11, iOS 13

Posted on Jan 23, 2020 6:06 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2020 11:20 AM

Hi, Kasundra,


Thanks for visiting the Apple Support Communities. I understand that the display on your iPhone 11 has discoloration and vertical lines. I'm happy to help!


First, see if any of the steps in Get help with the display on your iPhone, iPad, or iPod touch - Apple Support help.


If not, you will need to get in touch with Apple Support directly for additional assistance. You can do that by setting a reservation to bring the iPhone into an Apple Store or Apple Authorized Service Provider: Apple - Find Locations, or by reaching out here to get more information and to review your options: Contact Apple Support.


Best.

1 reply
Question marked as Top-ranking reply

Jan 27, 2020 11:20 AM in response to kasundra

Hi, Kasundra,


Thanks for visiting the Apple Support Communities. I understand that the display on your iPhone 11 has discoloration and vertical lines. I'm happy to help!


First, see if any of the steps in Get help with the display on your iPhone, iPad, or iPod touch - Apple Support help.


If not, you will need to get in touch with Apple Support directly for additional assistance. You can do that by setting a reservation to bring the iPhone into an Apple Store or Apple Authorized Service Provider: Apple - Find Locations, or by reaching out here to get more information and to review your options: Contact Apple Support.


Best.

iphone 11 screen lines discoloration

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