Purchase cannot be completed.

Hi support. When I try to buy subscriptions for applications, I get a message: The purchase cannot be completed, contact support.


I have the correct bank card installed in apple id.


What is the problem?

iPhone 7, iOS 13

Posted on Jan 23, 2020 11:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2020 7:11 AM

As the message states, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

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Purchase cannot be completed.

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