You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

passcode

Hi everyone!

I’ve set a passcode for my phone but it unlocks without asking for it? How do I fix this. iPhone brand new.

iPhone 11

Posted on Jan 24, 2020 5:40 AM

Reply

Top-ranking reply

Level 10

208,536 points

Posted on Jan 24, 2020 5:47 AM

Perhaps you set up Face ID too.

See this:--> Use a passcode with your iPhone, iPad or iPod touch – Apple Support

Regards

Giulio

View in context

Similar questions

3 replies

Top-ranking reply

Level 10

208,536 points

Jan 24, 2020 5:47 AM in response to catherine_eleanor95

Perhaps you set up Face ID too.

See this:--> Use a passcode with your iPhone, iPad or iPod touch – Apple Support

Regards

Giulio

Reply

Level 10

166,621 points

Jan 24, 2020 5:46 AM in response to catherine_eleanor95

Turn it off, restart your phone and then turn it on again. Or try changing the code and see if that works.

Reply

Jan 24, 2020 6:08 AM in response to Demo

Thank you :)

Reply

passcode

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up