Music won't let me download purchased movies and TV shows to an authorized computer.

Running MacOS Catalina 10.15.2 Music version Version 1.0.2.37. I am able to download the songs and music videos but will not let me download movies and TV shows I've purchased in the past. I can click the download cloud button but nothing happens. I've signed out, restarted the laptop and signed back in and still the same thing.

Posted on Jan 24, 2020 6:05 PM

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Question marked as Top-ranking reply

Posted on Jan 28, 2020 9:48 AM

Hi Not available.!


I understand that you’re unable to download movies and TV shows on your Mac, and I'm happy to help. First, make sure you're using the TV app on your Mac. The following article has information on downloading past purchases on a Mac computer:


Redownload apps, music, movies, TV shows, and books


You can try the suggestions here to rule out an issue with the connection:


If you can't connect to the App Store, iTunes Store, or other Apple services


Cheers!

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1 reply
Question marked as Top-ranking reply

Jan 28, 2020 9:48 AM in response to Not available.

Hi Not available.!


I understand that you’re unable to download movies and TV shows on your Mac, and I'm happy to help. First, make sure you're using the TV app on your Mac. The following article has information on downloading past purchases on a Mac computer:


Redownload apps, music, movies, TV shows, and books


You can try the suggestions here to rule out an issue with the connection:


If you can't connect to the App Store, iTunes Store, or other Apple services


Cheers!

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Music won't let me download purchased movies and TV shows to an authorized computer.

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