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Level 1

4 points

Software update

Phone is brand new and my software is not updating

iPhone 7

Posted on Jan 24, 2020 10:13 PM

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Level 10

171,510 points

Posted on Jan 25, 2020 2:42 AM

try connecting it to a computer with itunes installed and use the computer to upgrade

Update your iPhone, iPad, or iPod touch - Apple Support

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Level 10

171,510 points

Jan 25, 2020 2:42 AM in response to Rocjack

try connecting it to a computer with itunes installed and use the computer to upgrade

Update your iPhone, iPad, or iPod touch - Apple Support

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Level 1

9 points

Jan 25, 2020 10:20 AM in response to Rocjack

Same. Apple support says its an issue with no solution right now. 🙃

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Software update

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