Air Pod Model A2032/A2031/A1602 - no sound coming down to Left pod.

Air Pod Model A2032/A2031/A1602 - Problem - no sound in Left pod.


I Have followed apple's on line instructions to reset but still no sound coming down to Left pod.

Have returned pods thro Amazon and came back working OK with 'NO FAULT' on job sheet.

Anyone know how to resolve this please?

iPhone 6

Posted on Jan 25, 2020 6:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2020 1:03 PM

Hello CWebster68,


After reviewing your post, it sounds like the volume is not coming from one speaker, but there was no trouble found with it. It may be a sound balance setting issue.


"Adjust the volume balance and mono audio

  1. Go to Settings  > Accessibility > Audio/Visual.
  2. Adjust any of the following:
    • Mono Audio: Combine the left and right channels into a mono signal played on both channels.
    • Balance: Drag the Left Right Stereo Balance slider."


Adjust audio and visual settings on iPhone


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a nice day.

2 replies
Question marked as Top-ranking reply

Jan 28, 2020 1:03 PM in response to CWebster68

Hello CWebster68,


After reviewing your post, it sounds like the volume is not coming from one speaker, but there was no trouble found with it. It may be a sound balance setting issue.


"Adjust the volume balance and mono audio

  1. Go to Settings  > Accessibility > Audio/Visual.
  2. Adjust any of the following:
    • Mono Audio: Combine the left and right channels into a mono signal played on both channels.
    • Balance: Drag the Left Right Stereo Balance slider."


Adjust audio and visual settings on iPhone


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a nice day.

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Air Pod Model A2032/A2031/A1602 - no sound coming down to Left pod.

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