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phuongdn Author

Level 1

4 points

Catalina upgrade issue with MAC OS Mojave 10.14.6

I have an iMac Retina 5K 27", 3.8GH Intel Core i5, 64GB Ram, 2T Fusion Storage, currently running MAC OS Mojave 10.14.6. I can't upgrade to IOS Catalina because Software Upgrade says I am up to date with Mojave 10.14.6. I tried to get the Catalina from the Apps Store but it always opens the software update window, which yields the same outcome every time that said "the requested version of MAC OS is not available" (see attached screenshot picure). What's the problem?

Posted on Jan 25, 2020 9:15 AM

Top-ranking reply

donv_the_ghost

Level 9

50,948 points

Posted on Jan 25, 2020 9:44 AM

You might check things out here (https://support.apple.com/en-us/HT201475) and then use the link given.

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Catalina upgrade issue with MAC OS Mojave 10.14.6

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