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Suspicious charges

Hi, although I only have one iTunes/Apple Music subscription monthly of £9.99, I’m getting charged by iTunes £21.99 and Apple £9.99 on a regular basis, every few days/couple weeks. 5 charges in December 2019 and now 3 charges in 6 days in January. I’ve contacted my bank, froze my Debit card and cancelled my subscription with you temporarily until sorted. Please advise.

Posted on Jan 25, 2020 12:18 PM

Top-ranking reply

RachT1

Level 5

7,397 points

Posted on Jan 25, 2020 1:04 PM

Go through these steps, there is a link to contact iTunes Support at the end if necessary: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement

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Suspicious charges

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