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I received an email that states my account has been locked from security reasons. I’m afraid to get on the link as this could be a hoax. Any knowledge of this going on?

I received an email that states my account has been locked from security reasons. I’m afraid to click on link. They used “from “ security reasons. Seems like a hoax. It said I needed to update all account info for Apple ID.

Posted on Jan 25, 2020 2:34 PM

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Question marked as Top-ranking reply

Posted on Jan 25, 2020 2:35 PM

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

1 reply
Question marked as Top-ranking reply

Jan 25, 2020 2:35 PM in response to judyfromdacula

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

I received an email that states my account has been locked from security reasons. I’m afraid to get on the link as this could be a hoax. Any knowledge of this going on?

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