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Screen time

i want to reset my iPhone but I have forgotten the screen time password what do I do?

iPhone 7, iOS 13

Posted on Jan 26, 2020 11:42 AM

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Posted on Jan 26, 2020 1:21 PM

You need to erase your phone using your home computer with iTunes and then set the phone up as new. You cannot restore a backup as the backup contains the Screen Time passcode and you'll put yourself back where you are today.


See this link for directions --> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Question marked as Best reply

Jan 26, 2020 1:21 PM in response to Maddiemoopn

You need to erase your phone using your home computer with iTunes and then set the phone up as new. You cannot restore a backup as the backup contains the Screen Time passcode and you'll put yourself back where you are today.


See this link for directions --> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Screen time

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