I have an iPad 5th gen, model A1823, currently running on iOS 10.3.3 (14G60). I get the alert notifying me of the need to upgrade to 13.3, but when I attempt to execute the upgrade, the upgrade fails with no error message given.
System shows 22.19GB of storage used with 6.08GB available. Any advice?
iPad (5th gen) Wi-Fi, Cellular
Multiple users have reported issues with failing updates - this being a widespread issue which is (a) reported to be known to Apple - and (b) is now understood to have been resolved.
There are a number of potential remedies that are being reported to be successful in correcting the issue, including:
All of the above, except the last, effectively cause your device to refresh its IP and DNS settings.
Hopefully one of the above will resolve the problem. It’s also worth noting that you might be getting tight on the necessary free space for a major version-update.
Multiple users have reported issues with failing updates - this being a widespread issue which is (a) reported to be known to Apple - and (b) is now understood to have been resolved.
There are a number of potential remedies that are being reported to be successful in correcting the issue, including:
All of the above, except the last, effectively cause your device to refresh its IP and DNS settings.
Hopefully one of the above will resolve the problem. It’s also worth noting that you might be getting tight on the necessary free space for a major version-update.
Option 3 resolved the problem of getting the upgrade to download. But now the iPad continuously attempts to reboot itself. It seems frozen on the apple splash screen (white background with a black apple logo). I can't even get it to power off.
What now?
Upgrade IPad iOS from 10.3.3 to 13.3
