iPhone XR

My iphone keeps randomly shutting off... I just got it last June and it is still in a fairly good condition, I don’t get it? Why is this happening?

iPhone XR, iOS 13

Posted on Jan 26, 2020 6:52 PM

Top-ranking reply

MrBill3

Level 10

104,422 points

Posted on Jan 27, 2020 9:59 AM

Hello,

Start here:

If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

If no help, consider a factory reset:

Restore your iPhone, iPad, or iPod to factory settings

Good luck.

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1 reply

Top-ranking reply

MrBill3

Level 10

104,422 points

Jan 27, 2020 9:59 AM in response to iReader3276

Hello,

Start here:

If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

If no help, consider a factory reset:

Restore your iPhone, iPad, or iPod to factory settings

Good luck.

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iPhone XR

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