Camera, black Line at the middle of the screen

Hello, Thanks in advance if you can Help me, I have problems with the frontal camera, when I take a selfie a black line appears in the center of the screen, as per attacched picture



iPhone 7 Plus, iOS 13

Posted on Jan 27, 2020 3:59 AM

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Question marked as Top-ranking reply

Posted on Jan 29, 2020 10:53 PM

Renata-

This is not a pixel issue. If it were a pixel issue then you would have seen that straight black line with pictures from the back camera as well. Also a pixel issue will remain on the screen and not only in pictures. I believe it is a camera issue. I recommend what Allen recommended previously and that is to have your iPhone examined at an Apple Store to determine the cause and possible service needed.


Axel F.

4 replies
Question marked as Top-ranking reply

Jan 29, 2020 10:53 PM in response to renata182

Renata-

This is not a pixel issue. If it were a pixel issue then you would have seen that straight black line with pictures from the back camera as well. Also a pixel issue will remain on the screen and not only in pictures. I believe it is a camera issue. I recommend what Allen recommended previously and that is to have your iPhone examined at an Apple Store to determine the cause and possible service needed.


Axel F.

Jan 29, 2020 6:02 PM in response to renata182

Hey renata182,


Thanks for your question about the camera on your iPhone. I'd be glad to see how I can help with that.


Does this issue remain if you Restart your iPhone? Let's also go ahead and run through the steps in If the camera on your iPhone, iPad, or iPod touch isn't working as those could be helpful as well.


If you continue to have issues after all of these steps, you might want to have your device inspected. Learn more about that in iPhone Repair and Service.


Be well.

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Camera, black Line at the middle of the screen

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