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imreceived notification my appleid password had been changed. i did not change the password

Unauthorised password change


Posted on Jan 27, 2020 12:26 PM

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Question marked as Top-ranking reply

Posted on Jan 27, 2020 1:06 PM

Were you able to login to this forum with that Apple ID and your old password? If so, the notification was probably phishing. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

2 replies

Jan 27, 2020 1:32 PM in response to Fairfieldlad

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

imreceived notification my appleid password had been changed. i did not change the password

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