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I can't download free app

i can't download any free app from app store because they told that i need to verify payment information and my visa cart doesn't work anymore so why i can't just download any free apps without asking me that confirmation for payment method

Posted on Jan 27, 2020 2:35 PM

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Question marked as Top-ranking reply

Posted on Jan 27, 2020 2:38 PM

You must have a valid payment method in your account to download anything. If you have no subscriptions you may be able to remove the payment method, but if it is present it must be valid. See—>Change, add, or remove Apple ID payment methods - Apple Support

3 replies

I can't download free app

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