You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Itunes could not connect to this iphone, you do not have permisison

Ive just purchased a new iPhone 11 and I am trying to do my backup, why does it keep saying I dont have permission. My Mac has been able to connect to my old iphone 6 with no problems but for some reason it doesnt like my new iphone 11. Please help me!


iPhone 11

Posted on Jan 27, 2020 9:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2020 10:52 PM

Do you have the latest iTunes version installed?

You'll need at least iTunes 12.8.2.3, to be able to sync to an iPhone running iOS 13.

Similar questions

1 reply

Itunes could not connect to this iphone, you do not have permisison

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.