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Level 1

4 points

Itunes could not connect to this iphone, you do not have permisison

Ive just purchased a new iPhone 11 and I am trying to do my backup, why does it keep saying I dont have permission. My Mac has been able to connect to my old iphone 6 with no problems but for some reason it doesnt like my new iphone 11. Please help me!

iPhone 11

Posted on Jan 27, 2020 9:56 PM

Top-ranking reply

Ingo2711

Level 9

74,745 points

Posted on Jan 27, 2020 10:52 PM

Do you have the latest iTunes version installed?

You'll need at least iTunes 12.8.2.3, to be able to sync to an iPhone running iOS 13.

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Itunes could not connect to this iphone, you do not have permisison

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