Cannot add music to library, error 9,039

So here we are in year 2020 and I have been getting the error 9,039 message for what seems like forever. I honestly can't remember the last time it worked...

On my Mac, in Apple Music, when I try to add ANY song to my library, I get an "adding to library error 9,039" and am unable to add the song. I have to use my iPhone to add the song to my library, which works perfectly, but never on the Mac.

I've signed in to Apple Music, signed out, rebooted, created another library, all the fixes ad nauseum, and this feature never ever works on my Mac. What about it Apple? Anyone?

Mac mini, macOS 10.13

Posted on Jan 28, 2020 3:01 AM

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2 replies

raina_b22

Community Specialist

Jan 30, 2020 1:54 PM in response to Peter Deep1

Hey Peter Deep1,

Thank you for using Apple Support Communities!

I hear that you're seeing an error while trying to add music to your library. I'd be happy to help out.

Let's try signing out of iTunes first:

Account > Sign-out and sign out of iTunes.

Quit iTunes and reopen iTunes.

Sign back in using Account > Sign in.

If you're still seeing the issue, I'd recommend following the steps here:

If you see an error in iTunes on your Mac or PC - Apple Support

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

Cheers!

Peter Deep1 Author

Level 2

156 points

Jan 30, 2020 8:57 PM in response to raina_b22

Thanks Becky but if you read my post you'll see that I already did those things, and I've done them countless times at that. I've done that while on the phone with Apple Support. This issue has never been resolved.

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Cannot add music to library, error 9,039