Got billed for a subscription and want a refund
How do I get a refund for a subscription I do not want? And did not authorize?
Question marked as
User profile for user:
MoonJ.
User level:
Community Specialist
Hello omawumi,
Thanks for asking the Apple Support Communities for help with a charge.
1. Please check the info in this article to ensure it wasn't from Family Sharing or another hold or authorization : If you see 'itunes.com/bill or an unfamiliar charge on your statement - Apple Support
2. Even if you delete an app, it's possible there was a subscription included. Please check your subscriptions using this article: View, change, or cancel your subscriptions - Apple Support
3. Check this article to request a refund using the emailed receipt: Request a refund for an App Store or iTunes Store purchase - Apple Support
Thanks and have a wonderful day.