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Forgot answers to my security questions

I’ve forgotten my security questions. When I try to reset I’m told they do not have enough information to reset. How can I get my security questions reset?

iPhone 11 Pro, iOS 13

Posted on Jan 28, 2020 9:06 AM

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Question marked as Top-ranking reply

Posted on Jan 28, 2020 9:59 AM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID

1 reply
Question marked as Top-ranking reply

Jan 28, 2020 9:59 AM in response to iPhonefordummie

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID

Forgot answers to my security questions

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